We simplify your IT
We help you by providing affordable services for all your IT needs.
- Focus on what you do best and let us focus on the rest
- We can deliver expert solutions to help your business thrive
- Reduce your budget and cost management
- Fast resolution to your problems or updates
- Give you access to ongoing and lasting support
Features
You will benefit from the following features:
Remote Support
We provide you with remote support allowing us to resolve your issues without ever coming on site.
Device Setup
If you buy new devices we can set them up to be optimised for the best performance and in ways that increase productivity.
Device Monitoring
We monitor your devices every day which allows us to find and resolve issues before they even become a problem.
Helpdesk Ticketing
You can benefit from our helpdesk ticketing system which allows you to raise issues quickly without calling us.
Monthly Reports
We provide you with monthly reports that show you exactly what we have done for you so you can make any changes needed.
No Commitment
You will never be tied into a contract, we believe our support will speak for itself and make you want to stay with us.
SLA
Our technicians abide by set SLA times which makes us respond to all your issues within a set time frame.
Fast Response Time
Your issues will be responded to and looked at within the set SLA times allowing us to resolve issues quickly.
Fair & simple pricing
You will never pay more than you need or want, our quotes are simple to understand and have no hidden fees.
Customer Relationship
You won't just get a professional IT team but we will maintain a relationship that makes us fit into your company.
Upscale or downscale
We make it easy and simple for you to scale or descale your needs and wants, add or remove users whenever you want to.
You are in complete control
You will never be locked out of your admin details, the right people of your business will have access to anything that is yours.
Additional Features
You can also benefit from these additional features:
Managed Antivirus
You can benefit from our managed antivirus which prevents harmful programs accessing your devices and keeps your devices secure.
Backup & Recovery
We can backup and recover your data in the case of accidental deletion or loss of files, this allows us to reduce downtime caused.
Web Protection
You can stop your users accessing certain websites which not only further protects you but increases productivity.
Risk Intelligence
You can benefit from our risk intelligence solution which finds sensitive data on your devices and makes them more secure.