Frequently Asked Questions

It takes approximately 7-10 days on average for us to build a website from start to finish, as long as we have all the information from you. Usually the website will only take longer to complete if we are still waiting for text, images and content from yourself.

Unlimited! You can have a website with as many pages as you want included under the simple pricing we offer. Whether you want a one-page site or 20 pages the choice is yours.

Yes. We give you the access and have a range of training material to help you update your own website. This allows you to make changes quicker without having to pay us extra.

Our websites are cheaper because we believe everybody should have the chance to get online without breaking the bank. We work remotely to save money and work in a small team which saves on staff costs.

The website once you have paid for it will be yours to do as you wish. For it to stay live you will need website hosting which we offer or you can go elsewhere.

We offer one-off and monthly payment plans. You pay 50% upfront before we start and 50% when completed for one-off plans. You can also spread it over 12 months and pay monthly.

We aim to deliver responsive websites across all devices. Whether its an online booking system, browsing etc. We ensure your website is responsive so everyone gets the best experience on any device.

We will give you the option of hosting the website yourself or hosting through ourselves. Usually we would recommend letting us manage the hosting for you, as most of our website design plans include hosting within them for a year for free.

Depending on the hosting service provider and type of hosting you choose, the cost can vary. We offer high performing hosting for an affordable price which integrates with our website design process seamlessly.

Web hosting is a service that allows you to publish your website files to the Internet. A web host provides the storage space, web server resources and other technologies required to get your site hosted.

SSL (Secure Socket Layer) is a security protocol used to protect data as it is transmitted between devices on the internet. SSL certificates indicate the presence of this technology being used by a website.

A domain name is a unique collection of characters related to your website, something easily remembered like your business name. It's what visitors type in to get to your website.

Our website support packages combine multiple website services together into one simple plan. You can get web hosting, backups and more all for one simple annual or monthly price.

No, you do not need a website support package. However, if you already have a couple of services from us, you may be able to get additional services for cheaper in comparison to buying them individually.

We offer 3 different website support packages at the moment, each with varying levels of service. If you don't want everything in one package you can customise your own website support package.

Support allows you to get additional work completed after the website design has been finished. Whether adding content to pages or creating entirely new pages, website support allows you to get this work done.

Business email addresses are those that use your company's domain name, such as you@yourcompany.co.uk. These email accounts make you seem more professional and help customers identify you easily.

Whilst having a business email isn't 100% needed, it is pretty essential as it allows your customers to identify you easily and enhances your credibility with current and future customers.

An email alias is a free email address connected to your main email account. It allows people to send emails to the alias and it gets sent to your actual email address instead.

Microsoft 365 is the productivity cloud designed to help you run your business. More than just apps like Word, Excel, PowerPoint, it brings together productivity apps with powerful cloud services.

We accept bank transfer before and after the website has been completed, or monthly if you select a monthly payment plan. You can choose one-off payment for website design or annual/monthly for other services.

No, we offer our services to anyone in the U.K. regardless of location. We locally service Redditch, Birmingham, Rugby, Northampton, Coventry, and Henley-in-Arden, but we can offer services nationally.

No, all of our meetings will be done remotely either over the phone, through Microsoft Teams or through email/messages. Technology allows us to do so much that we don't think face to face meetups are necessary.

Yes and no, currently we are not offering logo design as a proper service. However, we do have some designers within our team that are happy to create logos for your business. Contact us for a unique package.